Privacy Policy

Introduction

Rialto Concrete and Masonry ("we," "us," or "our") operates the website at rialtomasonry.com. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what choices you have. By using our website or contacting us, you agree to the practices described here.

Information We Collect

We collect information in two ways: directly from you, and automatically through your use of our website.

Information You Provide

When you fill out a contact form, call us, or send us an email, you may provide:

• Your name
• Your phone number
• Your email address
• Your property address or general location
• A description of the service you need

We only use this information to respond to your inquiry and, if you become a customer, to manage your project.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically record information such as your IP address, browser type, pages visited, time on site, and referring URL. This data is used to understand how visitors use our site and to improve the experience. It is not tied to your personal identity unless you choose to contact us.

Cookies and Analytics

Our website may use cookies - small text files stored in your browser - to support basic site functionality and analytics. We may use tools such as Google Analytics to understand site traffic. These tools collect aggregated, anonymized data about how visitors interact with our pages.

You can disable cookies in your browser settings at any time. Doing so may affect some site features, but it will not prevent you from contacting us or accessing our content.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and service requests
• Schedule estimates and consultations
• Manage ongoing projects and communicate about your job
• Improve our website and understand how visitors find us
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information only in the following limited circumstances:

• With service providers who help us operate our business (such as scheduling software or form platforms), who are bound by confidentiality obligations.
• When required by law, such as in response to a court order or lawful government request.
• In connection with a business transfer, such as a merger or acquisition, where your information would be subject to this same policy.

Data Retention

We keep contact and project information for as long as it is reasonably necessary to serve you, manage our business records, and comply with legal requirements. If you would like us to delete your information, contact us at the email address below and we will honor your request where we are not legally required to retain it.

Your Rights and Choices

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to legal obligations
• Opt out of any marketing communications we may send

To exercise any of these rights, contact us directly using the information in the section below.

Third-Party Links

Our website may include links to third-party websites, such as map services or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes means you accept the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, reach out to us directly: