Effective Date: January 1, 2026
By accessing the website at rialtomasonry.com, requesting a quote, or entering into a service agreement with Rialto Concrete and Masonry ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our website or services.
These terms apply to all visitors to our website and to all customers who engage us for masonry, concrete, or related services. We reserve the right to update these terms at any time, and the version posted on our website at the time of your engagement governs your relationship with us.
Rialto Concrete and Masonry provides masonry and concrete contractor services including, but not limited to, foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, masonry restoration, and related work in Rialto, CA and the surrounding communities.
All services are performed by or under the supervision of licensed personnel. The scope of each project is defined in a written estimate or contract provided before work begins. We do not guarantee specific outcomes or timelines beyond what is stated in your written agreement.
All estimates are provided in writing following an in-person assessment of the property. Estimates are valid for 30 days from the date of issue unless otherwise stated. An estimate is not a binding contract - work begins only when you have reviewed and signed a written service agreement.
Final pricing may change from the original estimate if site conditions differ materially from what was visible during the assessment, or if you request additional work not included in the original scope. Any changes to scope or cost will be presented to you in writing before additional work proceeds. We will not charge for work beyond the original estimate without your prior written approval.
Once you have signed a service agreement, we will schedule a start date based on crew availability and permit timelines. We will notify you of your scheduled start date in advance and communicate any changes as soon as they are known.
If you need to reschedule or cancel a confirmed job, please notify us as soon as possible. Cancellations made less than 48 hours before the scheduled start date may result in a fee to cover mobilization costs, as described in your service agreement. We reserve the right to reschedule work due to weather conditions, permit delays, or other circumstances outside our control.
Payment terms are defined in your written service agreement. For most projects, we require a deposit before work begins and a final payment upon completion. The specific amounts and timing are stated in your agreement.
Payment is due as outlined in your agreement. If payment is not received when due, we reserve the right to suspend or stop work until the account is current. Accounts that remain unpaid may be subject to interest charges and collection costs as permitted under California law.
Accepted payment methods are specified in your agreement. We do not accept payments contingent on future insurance claims, financing approvals, or any other third-party condition unless explicitly agreed to in writing before work begins.
Where required by the City of Rialto or other applicable authority,Rialto Concrete and Masonry will apply for necessary building permits before commencing structural work. Permit fees are either included in your estimate or itemized separately. Permit timelines are set by the local authority and are outside our control.
Work that requires a city inspection will not be considered complete until the inspection is passed. We will coordinate inspection scheduling with you and with the relevant authority. You are responsible for ensuring that any areas of the property that must be inspected remain accessible during the inspection window.
Any warranty on workmanship or materials is stated in your written service agreement. We stand behind our work and will address defects caused by our workmanship within the warranty period stated in your agreement.
Warranties do not cover damage caused by: acts of nature (earthquakes, floods, extreme weather), changes in soil conditions outside the scope of our work, modifications to completed work made by you or another contractor, failure to maintain drainage or other site conditions as advised, or normal wear and tear over time.
Except as expressly stated in your written service agreement, all services are provided "as is" and we make no representations or warranties of any kind, express or implied, beyond what is stated in that agreement.
To the fullest extent permitted by California law, Rialto Concrete and Masonry's total liability to you for any claim arising out of or related to our services shall not exceed the amount you paid us for the specific service that is the subject of the claim.
We are not liable for any indirect, incidental, special, or consequential damages, including loss of use, loss of profits, or damage to property not directly caused by our work. This limitation applies even if we have been advised of the possibility of such damages.
Some states do not allow the exclusion or limitation of certain damages. If these restrictions apply to you under California law, some of the limitations above may not apply.
To allow us to perform work safely and effectively, you agree to:
The content on our website is provided for general information only. We make reasonable efforts to keep information current, but we make no warranties about the completeness or accuracy of the content. You may not use our website for any unlawful purpose or in a way that could damage, disable, or impair our systems or interfere with other users.
All content on this website, including text, images, and design, is the property of Rialto Concrete and Masonry or its licensors and may not be reproduced without written permission.
If a dispute arises from your use of our website or from services we provided, we ask that you contact us first so we can try to resolve it directly. Most issues can be resolved quickly with a direct conversation.
If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing any legal action. Mediation shall take place in Rialto, CA, unless both parties agree to another location or format.
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising from these terms or our services shall be brought in the courts located in San Bernardino County, California.
We may update these Terms and Conditions at any time. Changes take effect when posted to our website. The effective date at the top of this page will be updated to reflect any revision. Continued use of our website or services after changes are posted means you accept the revised terms.
Questions about these Terms and Conditions can be directed to us at:
Rialto Concrete and Masonry
233 W Rosewood St
Rialto, CA 92376